Projects

To improve labor productivity and customer satisfaction across Target’s stores, I led the development of a discrete event simulation. The project created a modular, high-fidelity digital twin of in-store operations, helping teams evaluate trade-offs across staffing strategies, order flow policies, and new consumer offerings. Problem Statement Several operational challenges highlighted the need for a reusable simulation tool. For instance: Labor balancing: Some stores had only

I have a quick story to share.  The year is 1904. You’re riding your horse down a dusty road when you see something extraordinary: the very first automobile sputtering past in a cloud of mechanical glory. “Incredible”, you think. “No more shoveling horse shit. The future is amazing!” The next morning, a letter arrives inviting you to an “Automobile Exposition” in town. There will be over a hundred vendors showcasing the newest innovations in motorized travel. You show up at t

For the last 20 years, I have been the designated cook when the family gets together for the holidays. Some of my relatives are vegetarian or vegan, some are diabetic, and some are low-carb or Paleo. This Thanksgiving I had to cook a meal that accommodated all of these requirements simultaneously. It was a huge undertaking, but absolutely worth it.  I realized that I had accumulated a vast amount of knowledge in which substitutions work. For example, I can tell you when to us

Today I’m going to walk through a tool built to automate clinical quality validation for HEDIS measures. I contributed to the enhancement...